HOSPITALITY

IN-ROOM AUTOMATION & CENTRALIZED MANAGEMENT

HOTELS & RESORTS

CytexOne curates, and combines best in breed hardware and software for the 21st century’s multifaceted hospitality industry. We simplify hotel technology,  provide hospitality automation as well as real-time data to reduce labor costs, utility consumption, property maintenance and operation expenses.

We design systems from the ground up for HVAC Integration,  Hotel Lighting & Outlet Control, Door Integration & Occupancy Detection based on motion (Passive Infrared Technology – PIR), Audio & Video Integration, Touch Screens, Shade & Drapery Control, In-Room Tablets, Privacy Service Marquees, Electronic Lock Integration, Tray Tracker, WiFi, Energy Management, Mini Bar Integration, and Property Management Integrations – all while being monitored by our Atlas Remote Monitoring & Support – that can be expanded and modified as end user needs change. We provide the most stable and seamless communication while designing a fail-safe system with redundancy that averts component or system failure.

CytexOne also provides subscription-based remote diagnostics through Atlas – CytexOne’s information management & remote customer support solution.  Atlas automatically adjusts your systems’ performance, repairs problems before human detection, and notifies CytexOne engineers of a problem – often before a device or system fails.

CYTEXONE DELIVERS WHERE OUR COMPETITION FAILS

Welcome to a Smart Hotel. A hotel that anticipates the needs of its guests and its staff. A hotel where service meets sustainability. And where comfort, quality and luxury are never compromised. With one remote, guests can control drapes, lights, temperature, TV, music, as well as schedule wake-up calls, request valet service and more. And through one easy-to-use system, hotel staff is always just one touch away from ensuring the perfect stay. Our hotel automation solutions are second to none.

CytexOne serves 4 and 5 star hotels—retrofit or new construction—and transforms both  guest experience and hotel operational efficiency. We ensure a win for the property manager in Miami and New York City and a very special stay for the traveler.

CYTEXONE DESIGNS STABILITY & REDUNDANCY

CytexOne’s smart hotels are extremely reliable and are built with stability and redundancy as the top priority. CytexOne created Atlas, our in-house designed and built System Monitor, Reporter and Conductor that continuously and proactively detects system stressors, and weak points in HVAC, Lighting & all other in-room automation systems. Atlas automatically averts failure with automatic, self-healing procedures. Atlas alerts our technicians when they need to jump in and fine tune the System.  Our System also talks directly to facility managers and management — to their desktops, smartphones and tablets.

INTEGRATES WITH LEGACY SYSTEMS

Hoteliers always have products and systems that are familiar and relied upon to provide top-notch service, but upgrading hotel technology requires a certain type of contractor. Often times, familiar legacy systems need facelifts while the bottom line needs to be controlled.  That’s why CytexOne excels at combining legacy systems with the newest technological innovations and that’s why we made sure we are the industry’s best at combining familiar and new devices and software to one easy to use, fail-proof and seamless system.

CytexOne integrates with the brands hoteliers know and trust most. We can combine countless configurations of tried and true third-party products. Our solutions are scalable. Start small and dream big, or let us design the newest operational innovations from the ground up, making your hotel greener and smarter.

Extraordinary experience for guests. Incredible opportunities for hoteliers.

TAKING CARE OF YOUR BUSINESS

When it comes to business operations, it’s generally about what you don’t see. That’s why CytexOne Hospitality created the CytexOne Hospitality Server — a reliable remote management server that gives hoteliers unprecedented management and in-room control with unprecedented ease across an entire property. The CytexOne Hospitality Server seamlessly integrates existing property management systems with trouble-ticketing systems and CytexOne guest-room equipment. Hoteliers and guests alike enjoy hotel automation based check-in, check-out, and guest service requests. CytexOne’s own Remote Management Solution gives easy remote access to full and virtually limitless control of guest rooms from any location, on site or remote. Easy to learn and easy to use, our web-based application can alert hotel staff by smartphone, tablet, or web application when an issue arises.

OUR OFFERINGS

SERVICES

THERMOSTATS
& HVAC

THERMOSTATS & HVAC

Smart thermostats make it effortless to control temperature based on check-in status and occupancy. Save energy, maintain setbacks, and power down when unoccupied and out of service. Track and manage humidity, refresh air in closed window facilities, and quick recovery times.

LIGHTING CONTROL

LIGHTING & OUTLET CONTROL

Oversee all aspects of hotel lighting control: switching, occupancy sensing, architectural dimming, intelligent ballast controls. Accurately respond to occupant behavior


Delight guests with reactive lighting and scenes and reduce utility bills, conserve energy, extend bulb life.

MOTION, DOOR & OCCUPANCY DETECTION

MOTION, DOOR & OCCUPANCY

Sensors detect occupancy and set thermostats back automatically to reduce energy waste. Likewise, sensors can activate the path to the bathroom when a guest gets out of bed.

Automatically manage energy and services efficiently with accurate occupancy control. Anticipate guest needs; direct staff efficiently.

AUDIO & VIDEO
INTEGRATION

AUDIO & VIDEO INTEGRATION

A single remote control can work the entire room as well as any media or television provider. Guests enjoy their music library wirelessly from their smartphone or tablet–or from the hotel’s available music menu. No docking stations needed.

SHADE & DRAPERY CONTROL

SHADE & DRAPERY CONTROL

When paired with hotel lighting control, automated shades and drapes lower utility bills and increase the hotel value, and they increase guest satisfaction. Enhance the look and feel of any guest room or common area making roller shades or drapes responsive to sunlight and responsive to occupancy, temperature and virtually any other factor a hotelier can consider. With reliable, silent operation and convenient, one-touch control, automated drapes are a huge benefit to guest satisfaction and sustainability.

IN-ROOM
TABLET

IN-ROOM TABLET

Upsell in house and partner products with food and beverage, in room services, massages, spa amenities, special events, shopping, local highlights. Control the entire room from a tablet.

PRIVACY & SERVICE
MARQUEES

PRIVACY SERVICE MARQUEES

Electronic room markers or “Marquees” are effective and simple discrete communications from guests to staff. Ask for privacy or ask for service. Housekeeping knows when to stay quiet. No knocking, no disruptions. The marquee also transmits information back to management and housekeeping. And it also repeats wireless signals, ensuring the ultimate wireless performance for the hotel Systems. With the touch of a button, staff is directed clearly and efficiently. And guests quickly get precisely what they need.

ELECTRONIC LOCKINTEGRATION

ELECTRONIC LOCK

We partner with the best to offer very high quality, reliable and stylish electronic lock solutions appealing to the high end of the hotel sector. Our solution allows any mobile phone to act as a guest room key. Hotel guests simply use their mobile device (on any mobile phone network) to unlock their door safely and securely. This enables hotels to offer their guests the highly desired front desk bypass solution and a “not wait in line” guarantee.

REMOTE CONTROLS
& TOUCH SCREENS

REMOTE CONTROLS & TOUCH SCREENS

We provide backlit display and other remotes that give easy on-screen controls. With the remote, guests can control TV, music, lights, the thermostat, and even request hotel services from the concierge, spa, and more. Intuitive portable touch screens, or mounted touch screens make it easy to take total control of all room features–drapes, lighting, temperature, entertainment.

ATLAS REMOTEMONITORING & SUPPORT

CYTEXONE ATLAS

CytexOne’s proprietary Atlas remotely monitors in real time each system’s performance for a multitude of factors, including HVAC performance, occupancy, network, battery level, hot water, web access, and all equipment run time and overall device or equipment performance. Atlas can remotely and automatically adjust and repair system which avoids system failure. CytexOne engineers can monitor, troubleshoot, diagnose and remotely repair, and remotely assist on site engineers to replace a device or a component.

TRAY
TRACKER

TRAY TRACKER

Know when food trays and trolleys are left in the hall; know when employees leave trays and tables in the service elevators, back halls and other remote locations. Know when trays are re-delivered to the kitchen.

ENERGYMANAGEMENT

ENERGY MANAGEMENT

Hotel energy savings are easier to create than one might think. Sensors detect guest occupancy and turn off lights and set thermostats accordingly to reduce energy waste. In addition, a one-touch “Green” button makes it easy for guests to opt-in to the hotel’s eco-friendly program.


MINI BAR
INTEGRATION

MINI BAR INTEGRATION

Know when a mini-bar is opened. Have complete inventory control. Avoid the cumbersome operations usually associated with in room amenities. Have full control over all resources and in-room assets for better management, optimize workforce and have the right reporting tool to make well informed decisions. Cost effective merchandising and control costs through efficient posting process.

PROPERTY MANAGEMENT
& TICKETING SYSTEM INTEGRATION

PMS & TICKETING INTEGRATION

An example scenario during check-in, the PMS system triggers a “Sold” room state: Temperature is brought to a comfortable setting as guests head to the room. During check-out, the PMS system triggers an “UnSold” room state: Temperature is brought to a efficient level, curtains are closed, lights are turned off, televisions are disabled.

WIFI
EVERYWHERE

WiFi EVERYWHERE

Provide free or paid WiFi for your guests.

TAKE A TEST DRIVE

CLICK THE TABLET BELOW

WHY WORK WITH CYTEXONE?

AHEAD OF THE THE CURVE

EASY TO DEPLOY

All CytexOne designs are made to be simple to deploy and just as easy to operate. By keeping complexity in the background we let our hoteliers benefit from the results of hospitality automation.

MODERN TECHNOLOGY

CytexOne uses advanced products and systems that bring new levels of intelligence and automation to your existing facility, building the future as a smartly connected, eco-friendly hotel environment.

Maximize ROI

CytexOne provides the tools and integrated technology systems that increase intelligence and change the game to maximize ROI, create hotel energy savings while reducing monthly costs.

REAL WORLD SCENARIOS

REAL SCENARIOS

A DAY IN THE LIFE

CytexOne makes it effortless to maintain the utmost in comfort, and quality from the best hospitality service and also value environmental sustainability. Guest comfort and environmental sustainability happily coexist thanks to CytexOne solutions. Guests are always impressed and and Miami and New York City hoteliers reap the benefits of savings and great guest service.

TOTAL CONTROL

Guests control all of his in room amenities, including lighting, thermostats and drapes. He can also order in-room services, such as food and beverage and concierge services from an easy-to-use TV or tablet menu all the while supporting an eco-friendly hotel.

EFFORTLESS ENERGY SAVINGS

One-touch energy settings manage lighting, HVAC, sheers and curtains creating an unforgettable, personalized guest experience that also satisfies a hotel’s sustainability efforts. Smart technology solutions by CytexOne make hotels greener.

A PERFECT WELCOME

As guests open the door, a “Welcome” scene is activated. The lights come up, the drapes open, music begins to play and the TV displays a personalized greeting.  HVAC integration and hotel lighting control put the guest in control and provide additional comfort.

SWEET DREAMS

A “Good Night” button automatically activates the “Privacy” notification, closes the drapes and turns off lights, TV, and/or music. Making hotels smarter in where CytexOne excels.

A BLISSFUL MORNING

A “Wake Up” scene allows lights to gradually come on over a 15-minute period to simulate the sun rising. It can also include turning on the TV to a favorite morning news station, and automatically opening drapes to let natural light into the room. Guests can say goodbye to shrill alarm clocks and wake-up calls from strangers. Hospitality automation is transforming the hotel industry in both New York City and Miami.

TECHNOLOGY + LUXURY = SAVINGS

Hoteliers save money and increase energy and staffing efficiencies with “unoccupied” guest room sensors. Drapes close to minimize HVAC power consumption, and temperature is programmed to drop yet easily recover to a user set point. Guests can also “green” their stay in one-button touch and modify energy use, room temperature, and the frequency of linen changes. By simplifying hotel technology, the guests’ experience is drastically enhanced.

PRESS

LOOK WHO’S TALKING

BENEFITS

ENERGY SAVINGS

Investing in automation & IoT is the benefit of reduced energy usage.

OPTIMIZED

All systems work as one so that buildings use the least amount of energy for the best results.

CONTROLLED

Centrally managed and intelligently monitored systems bring the data and visibly needed for clean and green buildings

COMFORTABLE

All connected systems are designed to anticipate the needs and wants of guests who always feel catered to and comforted within their environments.

DYNAMIC

As occupancy, weather, or the cost of energy changes, the system can be dynamically updated to continually deliver cost effectively.
ONLY THE BEST

SOME OF OUR TECHNOLOGY PARTNERS

CLIENTS

SOME OF OUR CUSTOMERS

TAKE YOUR BUSINESS TO THE NEXT LEVEL